This position is Tier 2 IT support for non-technical employees. In this position, you will provide a more advanced level of support than Tier 1 IT Support and will be responsible for training and teaching Tier 1. You will be responsible for the upkeep of active directory, DNS, and group policy.  Knowledge and experience with O365 and Azure active directory is a must. This position is also responsible for the upkeep and distribution of iPhones and iPads.  Knowledge of SharePoint and SharePoint administration is a plus.

Individual will create and schedule posts on all Lottery social media accounts, monitor activity, respond to all inquiries and actively engage with our player base. Person will also be responsible for creating social media contests and giveaways to support marketing initiatives, conduct drawings and fulfill prizes. Duties include analyzing engagement data, identifying trends and reporting on each. This position is part of a team that interviews winners, writes news releases and edits various materials.

Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests and inquiries; sell scratcher and draw game tickets; accurately maintain cash logs and ticket inventory; update and adjust spreadsheets and daily statements.  Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items.  Work closely with regiona

Purpose - The Missouri Lottery (“Lottery”) is issuing this Request for Proposal (“RFP”) to invite qualified offerors to submit proposals to provide the design, development, installation, implementation, operation, and maintenance of Pull-Tabs, dispensers, and related services, which includes, but is not limited to, a centralized system, a hot back-up system located off-site, software, and a telecommunications network that will connect each Pull-Tab location and all Pull-Tab dispensers and redemption units to the centralized system as described more fully in this RFP.

The position of System Administration Tech includes working closely with the System Administrator in keeping all systems updated with the latest hardware and software packages, revising documentation, installing computer and server systems, removing malware and other security threats, monitoring computer system backups, and preventing data corruption. You will also provide Tier II IT support for non-technical employees and facilitate end-user training on new software applications and other technology.

This position requires the professional and technical work necessary to develop and maintain application systems.

The State of Missouri is seeking an individual who will be responsible for the sale and promotion of Missouri Lottery products to retail establishments in St. Joseph, MO and the surrounding area. Will work to identify and recruit prospective retail accounts and provide service to established accounts. Provide information and assistance to retailers regarding Lottery policies and procedures relating to new and existing products, incentive programs, billing schedules, licensing, bond renewals, etc.

We are seeking a conscientious public information coordinator to oversee the Missouri Lottery’s responsible gaming accreditation with the World Lottery Association. The position involves extensive writing, research and documentation to help the Lottery illustrate our commitment to responsible gaming (RG) measures and resources. This position will lead the organization’s RG committee, create annual responsible gaming action plans, track initiatives and provide guidance on problem gambling.

This position is responsible for the administration and support of various internal Lottery applications and software including VXRail, VEEAM, Sharepoint, Globalscape and O365. This position will research, plan and implement service upgrades and enhancements, monitor application functionality, and work to minimize disruptions. This position manages a helpdesk team with general knowledge of desktop hardware and software technology and provides support to end users.

The Missouri Lottery Commission (“Lottery”) is seeking information from vendors to assist in the development of a Request for Proposal (“RFP”) for a computer gaming system and related services.