Chief Technology Officer

 This is administrative and managerial work in the direction, planning, analysis, and coordination of the Lottery’s Information Technology section.  This includes programming, testing, network, operations, and end user support.  This position oversees and coordinates all vendor IT software upload batches.  This position is responsible for ensuring that all IT projects are completed as required and to specifications.  The position leads large complex implementation projects and strategic policy initiatives.

Lottery Customer Service Specialist - Jefferson City

Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests and inquiries; sell scratcher and draw game tickets; accurately maintain cash logs and ticket inventory; update and adjust spreadsheets and daily statements.  Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items.  Work closely with regiona

Lottery Sales Representative - Springfield

The State of Missouri is seeking an individual who will be responsible for the sale and promotion of Missouri Lottery products to retail establishments in the Springfield, MO area, serving Greene, Douglas, Webster, and Wright counties. Will work to identify and recruit prospective retail accounts and provide service to established accounts. Provide information and assistance to retailers regarding Lottery policies and procedures relating to new and existing products, incentive programs, billing schedules, licensing, bond renewals, etc.

Lottery Customer Service Specialist

Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests and inquiries; sell scratcher and draw game tickets; accurately maintain cash logs and ticket inventory; update and adjust spreadsheets and daily statements.  Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items.  Work closely with regiona

Customer Service Manager

The Missouri Lottery Commission is seeking an individual who will be responsible for management of regional Lottery front office operations to include interaction with retailers and the public.  This position will manage, plan, assign, delegate and coordinate activities of customer service representatives and the warehouse manager.  In addition, this individual will assist with ticket sales, redemptions, validations, prize payments, customer service issues, and provide training on Lottery procedures, policies, products, and operations of all office equipment.  Responsible for assisting staf

Compliance Auditor

This position is responsible for making sure the Lottery is complying with operational and financial regulations and ensuring that the organization is adhering to the Lottery’s Standard Operational procedures.   The position is responsible for maintaining and executing an internal audit program.