Contact Us

Only claims above $600 are currently being processed at our offices, by appointment only. Visit the appropriate office's page below for information on making an appointment.

For Players Club Store, Wheel Spins or Points For Drawings Questions

  • Wheel spins;
  • Redeeming points in the store;
  • Available digital merchandise;
  • The status of your order;
  • Entering tickets (and associated promotions, when applicable);
  • Points for Drawings
1. Call us. (800) 201-0108

2. Use the Players Club Help Form.  


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For general Missouri Lottery Questions

For questions about Missouri Lottery games, winning numbers, My Lottery registration, etc., you may contact us in the following ways:

1. Send email.
Please complete the form below and hit the Submit button. We will respond to your question or comment via e-mail.
Telephone: (Example: XXX-XXX-XXXX)
E-mail Address:
Question or

2. Call or visit the regional offices.
The links below provide the phone numbers, address, map and directions to each regional office.

All offices are currently open, with limited access and services. Only claims above $600 are currently being processed at our offices, by appointment only. Visit the appropriate office's page below for information on making an appointment.

Submit a sponsorship proposal

We're looking for sponsorship opportunities and events that create winners, educate the public and promote the Lottery's products and our contributions to the state of Missouri. Please note that all sponsorship proposals must be submitted via the link below and should be provided at least six months in advance of the date of activation.

Submit your proposal online

The Missouri Lottery reserves the right to accept or deny any sponsorship requests based on its own internal evaluation of the sponsorship's conformance to the criteria outlined in the Missouri Lottery PINPOINT Sponsorship Activity Rationale, as well as its potential for maximizing the Lottery's promotional investment and branding.

Promotional (non-monetary) sponsorship requests

Due to the large amount of requests we receive for promotional merchandise (such as Scratchers tickets, free play coupons, etc.), we will not be accepting any additional requests at this time.

Unsolicited Ideas Policy

Unsolicited ideas will not be accepted or considered by the Missouri Lottery or any of its employees. This includes, but is not limited to, ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans, new product names or original creative artwork.

Submission of an unsolicited idea constitutes your agreement that: (1) your submissions and their contents will automatically become the property of the Missouri Lottery, without any compensation to you; (2) The Missouri Lottery may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for the Missouri Lottery to review the submission; and (4) there is no obligation to keep any submissions confidential and your submission may become public pursuant to Missouri law.

Email Problems

The Lottery responds to all e-mails received through the Contact Us page as quickly as possible. You should usually receive response in one business day, and at the most three business days. If you sent the Lottery an e-mail and haven't heard back in several days, please contact us again. It's possible that your spam blocker or virus protection is stopping the replies from reaching you. You might have to add the Lottery to your "contacts" list to keep that from happening.


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Players must be 18 years or older to purchase Missouri Lottery tickets.

*In the event of a discrepancy, official winning numbers prevail over any numbers posted on this website.