News

August 14, 2003

AUGUST IS MISSOURI RESPONSIBLE GAMING EDUCATION MONTH

Numerous awareness events, a featured speaker and counselor training are highlighting Missouri’s Responsible Gaming Education Month in August. Gov. Bob Holden proclaimed the month of August as a time to promote responsible gambling and raise awareness about problem gambling in Missouri. This is the fifth year Missouri has designated time to raise statewide awareness about problem gambling issues.

"In the past, we set aside one week to highlight problem gambling awareness, but since our awareness and prevention efforts are held throughout the year, we thought a month would give us more time to build even more awareness about the issues and the various programs available to Missouri residents," said Mike Ryan, outgoing chairperson of the Alliance.

The featured event of the month is a guest speaker and annual meeting of the Missouri Alliance to Curb Problem Gambling. The fifth annual event will feature nationally renowned speaker and trainer Joanna Franklin speaking on "Lions, Tigers and Bears: A Look at Co-Occurring Addictions." The event will be held from 10 a.m. to noon on Aug. 13 at the Business and Technology College (BTC), 1775 Universal Ave. in Kansas City. The event is free and open to the public.

The recipients of the compulsive gambling grants to be issued by the Port Authority of Kansas City will be announced at this event, as well as the winner of the first Missouri Alliance to Curb Problem Gambling Outstanding Contributor Award.

From 1 to 4 p.m. on Aug. 13, treatment providers and anyone interested in continuing with the topic of co-occurring disorders can take part in a training session also at BTC.

St. Louis area treatment providers and residents also will have the opportunity to participate in a training session on co-occurring addictions with Franklin on Aug. 14 from noon to 4 p.m. at the Brown Lounge at George Warren Brown School of Social Work on the Washington University campus in St. Louis.

Other activities featured during Missouri Responsible Gaming Education Month include:

· Public forum July 31 from 5:15 to 8:30 p.m. at the N. Kansas City Community Center. The event will feature information for family members and friends of compulsive gamblers. A $5 donation to the Missouri Council on Problem Gambling Concerns Inc. is requested. The event is co-sponsored by Tri-County Mental Health Services and the Missouri Alliance to Curb Problem Gambling.

· From Aug. 4-8, Missouri’s riverboat casinos are participating in the American Gaming Association’s (AGA) sixth Responsible Gaming Education Week activities. In addition to displays of posters and other awareness materials, casino employees will participate in training on "A Guide to Responsible Gaming." Employees will also wear informational buttons, ribbons or stickers. Also during the week, AGA is introducing a new brochure on "A Guide to Responsible Gaming." These brochures, along with other Alliance awareness materials, are available in all Missouri casinos.

· Alliance representatives also will be participating in conferences and other events throughout the state during August to help build awareness of problem gambling issues.

If you have questions about Franklin’s presentations or need additional information about any of the events scheduled during Missouri Responsible Gaming Education Month, please visit the lliance’s Web site at www.888BETSOFF.com.

 

EDUCATIONAL ACTIVITIES HIGHLIGHT AWARENESS MONTH

Awareness materials and displays will be featured at riverboat casinos, lottery offices, the Missouri Department of Mental Health headquarters and Missouri Gaming Commission offices.

Some of the activities slated for Aug. 4-8 at Missouri’s riverboat casinos include:

St. Jo Frontier Casino

· Training employees on this year’s topic, "Keeping it Fun" with payroll stuffer and payroll insert of the brochure for the employee’s to review.

· Distribute ribbons "Ask Me About Keeping it Fun" for employees to wear during Responsible Gaming Education Week.

· Display banner "Responsible Gaming Education Week".

· Information booth stationed at casino entrance/exit area with display of posters and brochures, including "Keeping it Fun", 1-888-Betsoff brochures, voluntary exclusion program, "When the Fun Stops," youth brochures, and information for the STEP program.

· Local counselors from Family Guidance Center and Heartland Hospital were invited to attend "Cost of the Game, When a Family Member Gambles" on Thursday, July 31 and the "Lions, Tigers and Bears: A Look at Co-Occurring Addictions" that the Missouri Alliance to Curb Problem Gambling is sponsoring on August 13.

Ameristar Casino St. Charles

· Letters will be mailed to each Team Member’s home regarding the upcoming Responsible Gaming Education Week and the importance of responsible gaming. These letters will go out on July 31 and Aug. 1.

· All Team Members will be given buttons to wear throughout the week. Buttons will be distributed the week of July 28 – Aug. 1.

· Awareness posters will be posted in all Team Member break areas as well as high traffic areas.

· Responsible gaming materials will be displayed on the Team Member Event bulletin board on the mezzanine level.

· Brochures will be available throughout the week at the front desk in Human Resources.

A Team Member trivia contest will be conducted throughout the week. The answers to the trivia questions can be found in the Responsible Gaming Education Week brochure. We will hold a drawing at the end of the week in which one entry is drawn at random and if the trivia question is answered correctly on the form, the Team Member wins a 32-inch color television.

· On August 6, in conjunction with our one-year grand opening celebration, a table will be set up in the Team dining room displaying the poster and brochures. We will have rallies throughout the day and General Manager Tony Raymon will come in to give a brief speech at each rally regarding responsible gaming. The trivia contest will be set up in the Team dining room during these times.

· Stall Street journals will be updated daily (this is normally a weekly publication) with new responsible gaming information.

· Marketing Team Members will be helping to man the Missouri Alliance to Curb Problem Gambling’s booth at the Black Expo at the America Center.

President Casino

· July 28- July 31 – Responsible Gaming Week (RGW) TIP Off sessions for supervisors, managers and directors.

· Aug. 1 – Bulletin Board with a Responsible Gaming Week display will go up in the Admiral Breakroom and the main lobby.

· Aug. 2 – Responsible Gaming Week Kick Off during all TIP Off sessions. During each of the sessions, Responsible Gaming Education Week materials will be distributed and TIP Off captains will give an overview of responsible gaming. All employees will be given a crossword puzzle to complete. The first 10 employees that submit a completed puzzle with all correct answers will get a $25 gift card to TGIF. All other employees with all correct answers will get two movie passes. All puzzles must be received by noon on Aug. 7.

Harrah’s North Kansas City and St. Louis
Harrah’s is committed to promoting responsible gaming behavior to all of our guests. In support of the American Gaming Association’s declaration of the 6th Annual Responsible Gaming Education Week, Harrah’s has outlined the following plan to extensively promote and create awareness both internally and externally.

· Signage and collateral materials will be available throughout the casino. The materials will include: "Keeping it Fun" brochures, responsible gaming business cards, "Ask Me About Keeping It Fun" employee ribbons, posters and a banner on the parking garage.

· A video public service announcement featuring Crystal Gale will be broadcast on internal televisions.

· An audio public service announcement featuring Wynonna Judd will be played on property hold messages.

· Internal communication and awareness will include: employee newsletter, e-mail message, telephone voice message, bulletin board postings and employee payroll message.

· External communications and awareness will include: editorials in property newsletter, public service announcements sent to local TV/radio stations.

· Responsible gaming copy points provided to radio remotes from the property.

· Activities for employees will include: responsible gaming information in high traffic areas and "Keeping it Fun" information communicated in employee lineups for the week.

Casino Aztar in Caruthersville

Casino Aztar has a responsibility to address the issue of disordered gambling. Although it is a problem that affects only a small number of people, it is one that should concern us all. One disordered gambler is one too many. To help alleviate the problems associated with gambling disorders, we should all be involved in promoting responsible gaming programs. Responsible Gaming Education Week offers an opportunity to become better educated about disordered gambling and about the programs available to address this issue. A number of activities and events are scheduled at Casino Aztar during the week. They include:

· Paycheck attachments;

· Property posters;

· Informational center for patrons;

· Visiting break rooms;

· Manager and supervisor training sessions;

· Ribbons for all crew members;

· Informational brochures for all crew members and patrons;

· Monthly newsletter article;

· Videos;

· Public service announcements on walkways;

· Local television (Channel 42) public service announcement.

Ameristar Casino Kansas City

· Laminated posters have been placed on all ATM machines on property, as well as various other locations on property, displaying the 888-BETSOFF message.

· 888-BETSOFF brochures have been placed at each of the guest service booths, cage windows and bar areas.

· Game Cash program brochures are located at each of the cages on the property, which are prominently displayed for guest use.

· All print and television advertisements, along with various off-property advertising collateral contain the "Gambling Problem? Call 1-888-BETSOFF in Missouri" message.

· All player cards display the 888-BETSOFF phone number.

· All ticketing stations prominently display a message for guests that they may request not to receive casino mail.

· Ameristar Casino Kansas City has produced and runs a problem gaming awareness advertisement on the video wall at the property.

· All guest services desk team members have been trained to notify the Missouri Gaming Commission immediately should a guest request information about the Disassociated Persons Program.

· Ameristar Casino Kansas City contributes $100,000 annually to the Port Authority of Kansas City for the awareness and treatment of problem gaming.

Isle of Capris, Kansas City

· Paycheck stuffers announcing Responsible Gaming Education Week and detailing the week of activities will be given to all employees.

· Isle of Capri supports Responsible Gaming Education Week banner is displayed at entrance of the casino for customer viewing along with a banner in employee dining room.

· Posters are displayed throughout back of house and introduction of new brochures distributed around the property.

· Team members will receive IOC Responsible Gaming buttons to wear.

· A representative of our employee assistance program will present responsible Gaming workshop, which will include discussion of signs and symptoms of compulsive gaming, counseling referrals and keeping it fun.

· Responsible gaming education materials is displayed on communication boards and in high traffic areas.

· Responsible Gaming education team member contests with prizes will be held.

Ø Word puzzle contest also will be held to heighten team member awareness of responsible gaming.

Ø What are the odds? – To learn about the odds of daily activities and challenge some commonly held false notions about probability.

Ø Play 21 –demonstrates the difficulty of identifying underage gamblers and reiterates the importance of preventing underage gambling on the property.

· On Aug. 14, a presentation to the Missouri Gaming Commissioners will be made by Troy Stremming, Mike Ryan and Adoria Adair.

 

 

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