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Springfield Office

Map to Springfield Lottery officeAddress:
1506 E. Raynell Place
Springfield, MO 65804
Phone: (417) 888-4227
Directions: (417) 888-4227, select option 1 when prompted
Fax: (417) 888-4222
Winning numbers hotline:
(417) 888-4271

The Springfield office is open for claims greater than $600 — BY APPOINTMENT ONLY.

Click HERE to schedule online, or
Call (573) 751-4050, option 9.

Hours open:
Monday - Friday

The office will be open from 8 a.m. to 1 p.m., and from 2 p.m. to 4:30 p.m. However, we reserve the right to stop accepting claims earlier than 4:30, if we feel we cannot safely serve all remaining customers before the scheduled closing time. Those wishing to submit their completed Claim Packet and receive their check by mail may still do so.

To help ensure the safety of all during the COVID-19 pandemic, please observe the following while visiting the Springfield office:

  • Face Masks
    • In cooperation with city-wide public health orders, face masks are required in the Springfield office.
  • Restricted Building Access
    • Follow the instructions posted at the office.
  • Redemption
    • Only winners over $600 will be cashed
      • Claim form packets in receptacle by entrance
      • Follow redemption instructions in packet to complete form
    • Winners of $600 or less, visit a Missouri Lottery retailer or mail the ticket in to the address on the back of ticket
  • Sales
    • There are no sales of Lottery products at our offices at this time.
  • Social Distancing
    • Be smart, stay 6 feet apart!
    • No public restrooms

Springfield Lottery office


To cash Lottery-issued checks:
Empire Bank Main
1800 South Glenstone, Springfield

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Players must be 18 years or older to purchase Missouri Lottery tickets.

*In the event of a discrepancy, official winning numbers prevail over any numbers posted on this website.