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Kansas City Office

Map to Kansas City Lottery officeAddress:
3630 Arrowhead Ave.
Independence, MO 64057
Phone: (816) 795-8811
Directions: (816) 795-8811, select option 1 when prompted
Fax: (816) 795-7672
Winning numbers hotline:
(816) 795-0203

The Kansas City office is open for claims greater than $600 — BY APPOINTMENT ONLY.

Click HERE to schedule online, or
Call (573) 751-4050, option 9.

Hours open:
Monday - Friday

The office will be open from 8 a.m. to 1 p.m., and from 2 p.m. to 4:30 p.m. However, we reserve the right to stop accepting claims earlier than 4:30, if we feel we cannot safely serve all remaining customers before the scheduled closing time. Those wishing to submit their completed Claim Packet and receive their check by mail may still do so.

To help ensure the safety of all during the COVID-19 pandemic, please observe the following while visiting the Kansas City office:

Map to St. Louis Lottery office
  • Face Masks
    • In cooperation with city-wide public health orders, face masks are required in the Kansas City office.
  • Restricted Building Access
    • Follow the instructions posted at the office.
  • Redemption
    • Only winners over $600 will be cashed
      • Claim form packets in receptacle by entrance
      • Follow redemption instructions in packet to complete form
    • Winners of $600 or less, visit a Missouri Lottery retailer or mail the ticket in to the address on the back of ticket
  • Sales
    • There are no sales of Lottery products at our offices at this time.
  • Social Distancing
    • Be smart, stay 6 feet apart!
    • No public restrooms

Kansas City Lottery office


To cash Lottery-issued checks:
Metcalf Bank - Blue Springs South
909 South 7 Highway, Blue Springs

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Players must be 18 years or older to purchase Missouri Lottery tickets.

*In the event of a discrepancy, official winning numbers prevail over any numbers posted on this website.